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Real Help. Real People. Real Protection.
Whether you're a new user, a longtime creator, or just passing through — you're not alone here.
At ECCOOZS, support is more than a help desk. It’s a sacred space for truth-seekers, creators, and community members to feel seen, heard, and guided.
Our Community Support team is built to listen — not just automate.
We’re ready to assist with:
A real human support lead, trained in ECCOOZS values
Serai (Support Mode): our protective AI assistant trained to defend, not deflect
In serious or sensitive cases, direct escalation to Core Admins
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Sometimes you don’t want to report.
You just want to feel safe.
We understand.
ECCOOZS includes private support options for:
Youth Mode Support — Protected accounts get extra review, faster flag response, and family-friendly advisors.
Creator Integrity Shield — Verified + Certified creators can request investigation if their content is being attacked, cloned, or falsely reported.
Emergency Defense Protocol — In rare situations (e.g., doxing, stalking, hacking attempts), our system activates lockdown and IP monitoring instantly.
Tap “Support” from your profile menu
Submit a Silent Support Form anonymously
DM @ECCOOZS_Support if you're verified and locked out
Use our in-platform chat assistant powered by Serai
We don’t just moderate. We protect. We care.