Privacy Policy

ECCOOZS Privacy Policy

Effective: May 2025

ECCOOZS is committed to protecting your privacy, data, and dignity. This Privacy Policy outlines how we collect, use, and safeguard your information while upholding the highest spiritual and cultural standards.

‍

1. Information We Collect

We collect the following types of information:

a. Account Information:

Name, email address, username, and profile details
Date of birth (to determine Youth Mode eligibility)

b. User-Generated Content:

Posts, videos, images, and messages
Reported or flagged content tied to your account

c. Technical Information:

Device type, browser, IP address, and session data
Error logs and crash reports (for app performance)

d. Behavior and Usage Data:

Likes, shares, followers, and profile interactions
Activity logs for moderation and safety audits

‍

2. How We Use Your Information

We use your data to:

Operate and maintain the ECCOOZS platform
Moderate content and enforce platform rules
Verify and certify user accounts
Provide personalized features and safety alerts
Detect AI-generated abuse, bots, and impersonation attempts
Respond to user support or Silent Support Requests

‍

3. Youth Mode Protection

Accounts registered by users under 18 are automatically placed in Youth Mode, which restricts certain features, filters content, and enhances AI protection. Youth data is never shared publicly and is subject to stricter retention and access limits.

‍

4. How We Protect Your Information

ECCOOZS applies multiple layers of protection:

Encrypted login and database access
IP and device-level monitoring for suspicious behavior
Admin-only access to moderation logs
AI-assisted abuse detection that avoids storing personal conversations

We do not sell, rent, or share your personal data with advertisers or data brokers.

‍

5. Your Privacy Rights

You have the right to:

Access and update your profile information
Delete your account and associated data
Request a record of your account activity or flagged content
Report privacy concerns via legal@eccoozs.com

‍

6. Cookies and Tracking

We use minimal cookies for:

Secure login sessions
Performance tracking (not behavioral targeting)
Verifying human interaction (anti-bot protection)

You can disable cookies in your browser, but some features may not function properly.

‍

7. Third-Party Services

ECCOOZS may integrate with third-party tools (e.g. payment processors, email platforms). These partners are required to follow strict confidentiality and data protection practices.

We are not responsible for their privacy practices. Please review their policies before sharing data outside ECCOOZS.

‍

8. Data Retention

Posts and activity logs are retained as long as your account is active
Support tickets, flags, and moderation records are stored for platform safety
Upon account deletion, personal identifiers are removed within 30 days

‍

9. Changes to This Policy

We may update this Privacy Policy over time. When we make significant changes, users will be notified in-app or via email.

‍

10. Contact Us

For any questions, requests, or concerns, email us at:
privacy@eccoozs.com

Thank you for trusting ECCOOZS — a platform designed to protect, uplift, and respect its community.

‍